Your beauty treatments are reserved just for you. We truly value your business and ask that you respect the spa’s scheduling policies to ensure the highest quality of service for all our clients.
This policy allows us to effectively manage our schedule and provide the best possible service to all our valued clients. Should you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance of your appointment.
We truly appreciate your understanding and cooperation.
SPA POLICIES
a non-refundable deposit is required to secure your appointment and will be applied towards your total. this helps protect our time and ensures everyone stays committed to their treatment.
deposits
arrive on time
studio blanc believes in maintaining exquisite service and precise work, and your time is just as valuable as the luxury experience we provide.
While we don’t charge a late fee for minor delays, arriving on time ensures you receive the full magic of your service without feeling rushed.
although if you arrive more than 30 minutes late, your appointment will be considered a cancellation/no-show, and a fee equal to the full service total will be charged - no exceptions. This helps us honor the time set aside just for you and keeps our schedule running smoothly for all clients.
cancellation/reschedule policy
We understand that situations may arise leading to a cancelled/rescheduled appointment. We kindly request a minimum of 24 hours’ notice for cancellations or rescheduling.
Failure to provide such notice may result in a cancellation/reschedule fee of 50% of your service cost. This fee covers the time reserved for the stylist as well as the impact on scheduling.
no-shows
Clients who miss their appointments without providing any prior communication will be charged in full for the scheduled service. We do understand that circumstances arise that may cause you to miss your appointment without any prior communication.
After 2 no-show appointments, clients will be required to prepay for any future appointments.
no children
at studio blanc, we are committed to providing you and our neighbors with a serene and luxurious experience. to maintain the peaceful ambiance and ensure the highest quality of care, we kindly ask that guests refrain from bringing children to their appointment.
unfortunately, we do not provide supervision which will pose safety concerns during treatments. in addition, many of our services involve tools near the eye area.